[SaaS Club] Customer Development and No-Code Prototypes

Hey, this is Omer...

Here's the latest SaaS Club update...

🎧 Podcast
We just published the latest episode of The SaaS Podcast:

Saas Customer Development and No-Code Prototypes
Shruti Ghatge is the co-founder and CEO of Zomentum, an all-in-one sales product built for IT managed service providers (MSPs).

Shruti and her co-founder Rahil
spent 6 months doing customer development and resisted writing a single line of code. Then they spent 4 months building the product.

When the product was ready, they sent out 2,500 cold emails to prospects. And they got a zero response rate -- not even one person replied to their email.

Their product also lacked a lot of features and was unstable. And Shruti often felt embarrassed and would worry that things were going to break during demos.

Today, their business does multiple 6-figures in annual recurring revenue (ARR) and they’ve just raised $4M in funding.

There are some good lessons in this interview about doing customer development, why you shouldn’t build a product too soon, how you can create a prototype without coding skills, and the importance of trusting your gut.

I hope you enjoy it.


The SaaS Podcast is sponsored by:
Typeform
Create friendly surveys, friction-free forms, and interactive experiences that get more responses.
Start a free trial and get a 20% discount on any plan
 

💬 Quote of the Week
Here is the quote of the week from Shruti:

" Luck favors the prepared." -- Louis Pasteur

📕 Book of the Week
This weeks' recommendation is "Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies" by Reid Hoffman.

Here's a brief blurb about it:

"The objective of Blitzscaling is not to go from zero to one but from one to one billion as quickly as possible. When growing at a breakneck pace, getting to next level requires very different strategies from those that got you to where you are today. In a book inspired by their popular class at Stanford Business School, Hoffman and Yeh reveal how to navigate the necessary shifts and weather the unique challenges that arise at each stage of a company's life cycle, such as: how to design business models for igniting and sustaining relentless growth; strategies for hiring and managing; how the role of the founder and company culture must evolve as the business matures, and more."

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VIP Membership. Get early access to ad-free interviews and bonus "Ask Me Anything" episodes. And join an exclusive private community of SaaS founders, entrepreneurs, and podcast fans.

👉 Become a VIP Member

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-- Omer




























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