The Latest From SaaStr: Plenty of Top SaaS Companies Are Worth a Lot Less Than 10x ARR

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By Jason Lemkin · Monday, December 14, 2020
 
     
 

So as you’ve seen, acquisitions have picked up in SaaS.  Slack was acquired for $27B — that’s 27x its $1B in ARR.   Zoom and Shopify trade at even higher multiples:...
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By Jason Lemkin · Monday, December 14, 2020
 
     
 

“Churn” is a term we all use in SaaS as a core metric, but its roots, as near as I remember and can tell, come from our B2C colleagues.  Folks...
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The post Big Companies Don’t Churn. They Quit You. appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Monday, December 14, 2020
 
     
 

If you already have a few bigger deals under your belt, but most are smaller … a few higher-level suggestions: Hire a Very Good VP of Sales that has sold...
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By Jason Lemkin · Sunday, December 13, 2020
 
     
 

The past 7 years I’ve had a chance to observe a lot of SaaS founders, as an investor, as an advisor and more … and the vast majority I’ve worked...
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The post How to Handle, and Share, Bad News appeared first on SaaStr.

 
     
 
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By Amelia Ibarra · Saturday, December 12, 2020
 
     
 

SaaStr Podcast #406: SaaStr 406: Notion's Head of Customer Experience, Kate Taylor on How To Approach Delegation at Scale, How Leaders Can Truly Empower Their Team Members & The Role of Sales in a World of Product-Led Growth

The post SaaStr Podcast #406 with Notion Head of Customer Experience Kate Taylor appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Saturday, December 12, 2020
 
     
 

Q:  What are the 5 characteristics of an entrepreneur?  The Top 5 Characteristics of a Successful Entrepreneur: Sees a Large or Can-Be-Large White Space — And Builds a 10x Feature or Product...
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The post The 5 Characteristics of a Great Entrepeneur appeared first on SaaStr.

 
     
 
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3 Secrets to Unlocking Revenue Through Customer Trust
By Amelia Ibarra 

Trust is the most important “currency” in any business relationship. When trust is built, revenue will naturally follow, renewals will be won, and referrals will flow. Peter Ord, Founder and CEO of GuideCX will explore the 3 take aways and keys to accelerate the “Trust Equation” with your customers. Sign up for this session now by reserving a FREE pass to SaaStr Scale

 
 
 

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