[Live] How Mitsubishi reduced training costs by 65%

Hello ,

How does a global market leader like Mitsubishi achieve a 99% customer training satisfaction rate while reducing course costs by 65%?


Every year, Mitsubishi Electric installs and maintains 600,000 heat pumps and air conditioning units around the world. To ensure a consistently high quality of service, they need to train thousands of customer engineers. This is already a tough job, but the COVID-19 lockdown made it even harder.

  • How to scale their training, capture expert knowledge, and stay flexible despite the shift to remote working ?
  • How to quickly create courses, ensure quality content, and track training completions ?

The answer? Flexible online training delivered with Collaborative Learning.
Register to join Lance Hitchins, Head of Training at Mitsubishi Electric in conversation with Lina Garcia, Customer Success Partner at 360Learning, to hear how Mitsubishi: 


  • Trained 2,500 customer engineers in just one year
  • Achieved a 99% customer training satisfaction rate
  • Reduced their course costs by 65%
  • Turned their 12-month training waiting list into a 30-day wait
  • Lowered their training carbon footprint 


We hope to see you there! 
Can't make it on June 17? Register to receive the recording !


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