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Older messages
Great products feel effortless
Wednesday, September 29, 2021
This week on Inside Intercom Hey there, Around six months ago our Senior Director of Product Management Brian Donohue finally took the plunge and sank a lot of cash into a second vacuum cleaner – a
Is your support tech stack future-ready?
Wednesday, September 22, 2021
Future-proof your support offering. Hey there, Customers are no longer willing to battle legacy support tools that don't understand their needs. Your support team shouldn't have to either. A
Can you predict your customers' needs? – this week on Inside Intercom
Wednesday, September 15, 2021
Crystal ball optional. Hey there, You're not psychic. (Unless…?) But when it comes to providing personalized, efficient customer support at scale, you kind of need to be. Nowadays, customers are
The full-stack product marketer – this week on Inside Intercom
Wednesday, September 8, 2021
The ins and outs of how we do product marketing Hey there, As a product-first company, our Product Marketing team has always had a crucial role at Intercom. Of course, not all companies go about
Celebrating our first decade – this week on Inside Intercom
Wednesday, September 1, 2021
Reflecting on the past, building for the future. Hey there, This past week, we celebrated Intercom's 10th anniversary – a decade since our co-founders began their mission to make internet business
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