The Latest from SaaStr: 7 Best Pieces of Business Advice I Was Ever Given

By Amelia Ibarra · Wednesday, February 16, 2022 | Blog Posts, SaaStr Events

SaaStr Build 2022 is just a month away, and the countdown is ON.

Focusing on how to build better, strong faster products to $100M and beyond, SaaStr Build is a live, global digital event on Wednesday, March 16th.

It’s completely free to sign up and tune into this incredible lineup of content, including the CEO of 1Password, COO of Atlassian,  CPO of Samsara, CMO of Digital Ocean, and many more.

With session registration open, we thought we’d break down the top 5 sessions for SaaStr Build (so far!)

By Amanda Beaty · Wednesday, February 16, 2022 | Company Culture, Sales

Product-led companies face a long road as they attempt to manifest themselves from having abstract vision to millions in revenue. Abhinav Asthana, founder and CEO of Postman, knows that journey very well, having started Postman as a mere side project in 2012, only to launch it as an enterprise platform almost a decade later.

Over the years, though, Asthana has learned a lot about what can go wrong while building a market-leading company and how to avoid those missteps before they happen. He shares some of his learnings here.

Read the full article: Building A $5.6b Company With A Product-Led Flywheel With Postman’s CEO Abhinav Asthana (Pod 528 + Video)

By Jason Lemkin · Wednesday, February 16, 2022  | Career Growth & Advice, Leadership

Here’s my list of the best golden advice I was given as a first-time — and second-time — CEO.

Plus let me add some of the best tactical advice I was given.  These aren’t the “7 Best” overall — but they were some of the most impactful tactical advice that truly helped me.

Read the full article: The 7 Best Pieces of Business Advice I Was Ever Given

By Jason Lemkin · Tuesday, February 15, 2022  | Customer Success, Human Resources

In SaaS, there are a lot of great “rules” that do make sense overall but can be confusing or borderline misleading at times.  E.g., Sales +Marketing Expenses < First Year ACV = Success?  I.e., keeping the Magic Number at or above 1.0.  Great rule — if you have the capital to fund it.

One you may not have heard but it’s a good one — is Hire One Customer Success Manager for every $2m in ARR.  This is pretty much where most of us end up at, at scale.  But it’s not necessarily where you want to be in the earlier days

Read the full article: The $2 Million(*) Dollar Man/Woman: How to Think About Scaling Your Customer Success Team (Updated)

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By Amelia Ibarra

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By Amelia Ibarra

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