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Key phrases
Older messages
Say it with feeling
Wednesday, September 21, 2022
How emojis are transforming business messaging Hey there, In the 1990s, Shigetaka Kurita, a designer at Japan's main mobile carrier, kicked off one of the most innovative language developments we
One small step for product, one giant leap for business-kind
Wednesday, September 7, 2022
Achieve big, start small Hey there, Neil Armstrong said it best, “One small step for product, one giant leap for business-kind.” Okay, we're paraphrasing a little. ;) But it's an apt sentiment
Startups, grow your business with a strong tech stack
Wednesday, August 31, 2022
Nine key tools to help you navigate the startup journey Hey there, When you're the founder of a startup, you may know exactly what tech stack you need to build your product – but what about when it
Why great customer support is the key to retention
Wednesday, August 24, 2022
4 simple ways to reduce churn with support. Hey there, We know that retention is crucial to business success. This is particularly true in uncertain times, when it's more important than ever to
How to drive impact (and value) with in-context support
Wednesday, August 17, 2022
Context is everything. Hey there, Many support teams are facing a critical juncture. How can they provide personalized support that meets sky-high customer expectations, even as budgets and headcounts
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