GrowthHackingIdea - How to help your team feel customers
One of the cornerstones in establishing a growth hacking mindset for the whole company is to help your team "feel" customers.
Here is a protip by Susan Su from "500 Startups" accelerator on how to achieve this goal: "Everyone — developers, growth, sales etc — on your team should REGULARLY read and answer customer support tickets."
Source: 500.co
Cheers,Charlie Patel ;)
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