Retaining your customers, and your sanity – this week on Inside Intercom

Hi there,

For the last month, we’ve been sharing a limited-run podcast series focused on how people across many industries and countries are managing to persevere with the help of technology. We had the opportunity to feature a number of unique guests from teachers and media producers to comedians and authors.

In this four-part series, we covered the followed themes:

• Health and wellness – how are people staying healthy in mind and body?
• Off the clock – how are folks socializing and what tools are helping them?
• Market – how are businesses coping with the move online?
• Entertainment – what does the current situation mean for a sector that relies so much on “experiences”?

In our final episode, we ask, “What about the people producing that entertainment? How has the crisis impacted the way these creators keep us amused?” We hope you like it as much as we enjoyed creating it.

Also on the blog this week, Alexa Collins recaps a conversation between our Director of Customer Support Kaitlin Pettersen and monday.com's Head of Customer Success Tom Ronnen, and Davin O’Dwyer rounds up another list of our best articles on a specific topic. This one features eight great posts on how we think about our product teams.

From my couch to yours,

Messaging apps that help you understand and talk to your customers.

Intercom | 55 2nd St. | San Francisco, CA 94105

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