Inside Intercom - Gold-medal-worthy customer support
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Older messages
Office life is preparing to make a comeback
Wednesday, July 28, 2021
The great work-from-home experiment moves on to its next phase. Hey there, For all the extroverts in the world, the long-awaited return to the office feels tantalizingly close. For many of us, the
Changing the conversation around conversational support
Wednesday, July 21, 2021
It's not just for support teams. Hey there, It's clearer than ever that customers (and businesses) prefer conversational support – but did you know that it can be used to power your entire
Charting your course for growth
Friday, July 16, 2021
The only thing harder than designing and growing a company is designing and growing your career. Hey there, Are you ready to take over the world? As your business grows, you need to start thinking
Go slow to grow fast
Saturday, July 10, 2021
Intercom is OOO Hey there, Scaling a company can be rewarding, but also exhausting. This is especially true after the challenging year (and a half) we've all experienced. Taking frequent breaks is
Being out while the world is in
Wednesday, June 30, 2021
Happy Pride month! Hey there, Every year, Pride is a time for the Intercom team to reflect, learn, and celebrate. This June marks the second year of doing things a little differently, and many of us
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